Tiger CRM, Sugar CRM

Open Source Solutions

Why open source CRM System?

CRM is a customer-centric business strategy with the goal of maximizing profitability, revenue, and customer satisfaction.[1] Technologies that support this business purpose include the capture, storage and analysis of customer, vendor, partner, and internal process information. Functions that support this business purpose include sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation. Technology to support CRM initiatives must be integrated as part of an overall customer-centric strategy Using an CRM your company can expect

Improve efficiency of internal operations.
Improve communications internally and with customers.
Improve workflows and reduce errors.
choice of cms system.
Development of new components and modules.

How we can help you?
Securenext is a professional services firm focused on delivering world-class implementations of the CRM Solutions. we have developed proven, structured approaches that are recognized in the industry as best practices. Our approaches are driven by business needs, creating strong business and IT partnerships, and clarifying the many complex business challenges companies face to be successful. With a strong focus on adoption from start to finish, securenext brings certainty to results by blending its deep technical expertise in implementing CRM as a 'platform' with its understanding of systems, data, business processes and organizations. We deliver results-orientated solutions, and approach every engagement with a commitment to basic business fundamentals and delivering a realistic strategy for achieving your desired results. For further details please contact us

Some useful CRM bits

Sugar CRM Inc. is the 800-pound gorilla in the open-source CRM category. Founded in 2004 by John Roberts, Clint Oram and Jacob Taylor, the Sugar open-source code has been downloaded more than 3 million times. The company has received $26 million in venture financing and employs more than 100 people. More than 12,000 companies use SugarCRM including Honeywell International, Starbucks Corp., First Federal Bank and BDO Seidman LLP. SugarCRM is written in PHP and is compatible with the MySQL database.

Vtiger CRM is built upon the LAMP/WAMP (Linux/Windows, Apache, MySQL and PHP) architecture, with the main development team based in Chennai, India. Vtiger CRM includes SFA (Sales Force Automation), customer-support and -service, marketing-automation, inventory-management, multiple database support, security-management, product-customization, calendaring and email-integration features. It also offers add-ons (Outlook Plug-in, Office Plug-in, Thunderbird Extension, Customer Self-service Portal and Web Forms) and support for other add-ons. Vtiger is written in JavaScript, PHP and Visual Basic. It is compatible with ADOdb, MySQL and PostgreSQL databases

XRMS CRM is a Web-based application suite that incorporates human-resources management, SFA and CRM. It is an on-premise solution for the small to midsize company. XRMS CRM includes computer telephony integration and the ability to add plug-ins for programs such as Outlook. XRMS CRM is operating-system independent, and it is written in an interpreted language (PHP). Compatible databases include ADOdb, SQL-based, Microsoft SQL Server, MySQL and other network-based DBMS.